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GLOSSARY
Check the A to Z call center terminology filled with helpful resources 📘
4 articles
Country & ISO codes🌎 List of international dialing & ISO 3166-1 country codes
Click-to-Dial👆 Click-to-Dial allows people to make phone calls in real-time using VoIP
Speed-to-Lead🚀 An essential strategy for improving responsiveness and converting leads into customers.
OCCOne-Click Callback - instantly trigger a call without asking lead’s info