Facebook / Instagram Leads aren’t pushed into Speed To Lead™

A lead is created via Facebook / Instagram, but no call is triggered by Convolo

In case the lead is created, but no call is added to Convolo Dashboard:

1. Check if the lead has a valid phone number along with the country code.


2. Check that Convolo has access to the leads. If not, regain access by following the steps here.


3. Create a test lead for the form.


4. Create a test lead for another form for the same page


After the test, please send to the support@convolo.ai all test lead to delete it from your dashboard.

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Last updated on October 11, 2022