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How to use One-Click Callback Links

Instantly trigger a call without even asking a phone number

Last updated on July 20, 2022

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If you want your customers to click a link in any offer and immediately get a call from your agent.
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One-Click Callback (OCC) link immediately starts a call to the client's phone number after he clicks a website link (for example, pressing the "Call Me!" button in an email.)

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Link example: www.mysite.com?widget_key=key&lc_occ_phone=1234567890&lc_occ_hash=123&lc_occ_message=hi&lc_occ_may_repeat=0

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Such a link can be formed in your CRM by the template that puts in lead phone numbers corresponding to their email.

URL parameter description:

widget_key – The widget key at which the call will be launched. The same widget will be displayed to a visitor on a website page available by the link.

lc_occ_phone – client's phone number.

lc_occ_hash – hash, may be any number.

lc_occ_message – voice message to the agent. If this parameter is set, the voice message to the agent written in the widget will be substituted for the message from the URL parameter.

lc_occ_may_repeat – you can launch more than one call when clicking the same link. It can be set as 0 (the link is valid only once) or 1 (the link is valid more than once. It is not recommended and is made for testing).

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If you have any questions, please email us at support@convolo.ai

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