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Connecting Facebook/Instagram Lead Ads

Learn how to trigger calls from Facebook/Instagram Lead Ads

Last updated on July 20, 2022

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We recommend that you access the dashboard and set up integrations, using the Google Chrome or any other Chrome based browser in order to avoid delays, warnings and unusual behaviour.
 
  1. Access https://app.convolo.ai and go to the ‘Widget Settings’ and then to the integration tab. Select the FACEBOOK LEADS integration.
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  1. Click "Integrate with Facebook."
    1. A new window with Facebook authorization will appear. Please authorize the application.
      A new window with Facebook authorization will appear. Please authorize the application.
       
  1. Select the pages you want to connect with the widget.
    1. Select needed pages and click "
      Select needed pages and click "Subscribe selected and proceed."
  1. You will see a list of forms from these pages; please select the ones you want to connect to this widget.
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  1. Then, you can match custom parameters. This can be used in voice whisper messages, SMS, and email.
    1. This integration works only with parameters already added to your widget. Therefore, You may need to add some custom parameters to your widget. To know more about custom parameters, please visit this page. Custom parameters are optional, except the lc_number, which should be matched to the phone number field of the form. If the lc_number isn’t set or set incorrectly, the integration won't work. After you set the parameters, please click Connect/Update.

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  1. You should see "connected" after the form name. Congratulations, the integration is set.
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Please click “Finish” to close the window.

 
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