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Can’t connect Facebook Lead Ads in Safari

Troubleshoot Facebook Lead Ads connection in Safari

In order to connect an Facebook integration, you will need to authorize through a pop-up inside of Convolo Dashboard. That pop-up might not come up in some cases due to the pop-up blocker, which is active by default in Safari.

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Here's how to turn off the pop-up blocker on Mac: Open Safari, then click Safari β€”> Preferences in the top left of the browser window β€”> Select the Websites tab in the top menu β€”> Click on Pop-up Windows β€”> Go over to app.convolo.ai and choose β€œAllow”.

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